Information collected
We collect information you provide when you browse, place an order, contact customer service, request a return, or use site features. This can include contact details, delivery and billing information, order history, communications, device data, browser data, IP address, and interaction information.
Shopify and service providers
Shopify supports store hosting and commerce functions. Where appropriate, we may also share necessary information with payment processors, fulfillment and shipping providers, fraud-prevention services, analytics vendors, customer-support providers, and professional advisers. These providers may use information only for their authorized services or as required by law.
How information is used
We use personal information to process payments and orders, deliver products, provide support, prevent fraud, maintain security, improve the store, comply with legal duties, and measure or personalize marketing where permitted.
Google Ads and cookies
Where appropriate, we may use Google Ads, Remarketing, and Conversion Tracking. Cookies and similar technologies help remember preferences, understand visits, measure advertising performance, limit fraud, and show relevant advertising. Browser controls can restrict cookies, although some store functions may then work differently.
CCPA and CPRA rights
Where the California Consumer Privacy Act and California Privacy Rights Act apply, you may request access, correction, deletion, or information about categories of personal information collected, used, disclosed, sold, or shared. You may also opt out through a Do Not Sell or Share request. We do not discriminate against customers for exercising applicable privacy rights.
Global Privacy Control
Where legally required, we recognize an enabled Global Privacy Control (GPC) signal as an opt-out request for the browser or device sending the signal. Where appropriate, we may need additional information to connect a request to other records.
Security, retention, and requests
We use reasonable safeguards, but no transmission or storage system is guaranteed to be completely secure. We retain information only as reasonably necessary for orders, support, legal obligations, dispute resolution, and security. Send privacy requests through the contact details below; identity verification may be required.
Merchant contact details
Email: Support@crockpos.shop
Phone: 479-203-9671
Physical address and return address: 2 W Forsythia Dr, Fayetteville, Arkansas, 72703, United States
Customer service hours are Monday to Friday, 9:00 AM–5:00 PM local time.